PERSONAL DATA
The following privacy policy applies when the customer (you) uses or places an order on the website www.frosohandtryck.se
PERSONAL DATA
According to Swedish and European law, we must inform you about our processing of your personal data. All information you provide to us or that we receive when you visit our website will be treated responsibly and securely by Frösö Handtryck Scandinavia AB. The information will be used to enable us to fulfill our business obligations to you, optimize the user experience on our website and for marketing purposes. Frösö Handtryck Scandinavia AB will not disclose your personal data to third parties unless you consent to it. Below you will find more information about which data we process about you, for which purpose and on which legal basis for such processing.
We use third-party cookies to collect statistics in analytical tools such as Google Analytics Inc. This means that data about your use of our website will be transferred to the aforementioned companies. If you have given your consent, these cookies will be stored for a maximum of 24 months. Frösö Handtryck Scandinavia AB may also use third-party cookies, such as Facebook, to deliver targeted information that we consider valuable, based on your previous activity on our website. This means that certain information about your use of our website is transferred to Facebook Inc. The information that we share with third-party companies does not include personal information such as name, email address or phone number. Read more about how to adjust your cookie settings under the "Cookies" section.
The personal data we collect is stored within the European Economic Area (EEA) but may be transferred and processed in a country outside the EEA by third parties who may have facilities outside the EEA. All transfers of your personal data outside the EEA take place in accordance with current legislation and we only work with trusted partners who can guarantee the security of your personal data.
LEGAL GROUNDS
Your personal data will only be processed in accordance with applicable legislation. We handle the following information: name, contact details; delivery address, email and phone number, IP address, order information, payment information, payment history.
What we use your personal data for and on what legal basis;
– Order handling: in order to process, fulfill and deliver orders on www.frosohandtryck.se, we collect delivery and shipment information, payment and processing of returns, exchanges and quality complaints. You can choose to pay for your purchase through Klarna Bank AB's ("Klarna"). If this is the case, your personal data will only be provided to Klarna. Frösö Handtryck Scandinavia AB will not have access to this data. For information about Klarna's processing of personal data, please see Klarna's privacy policy here; https://www.klarna.com/uk/privacy-policy/. Personal data collected: Name, contact details; delivery address, email and phone number, IP address, order information, payment information, payment history. Legal basis: Fulfillment of the purchase agreement.
- Handling customer service enquiries: to be able to handle inquiries via our customer service via chat, email and phone and to identify and investigate complaints and other support issues. Personal data: Name, contact details; delivery address, email and phone number, IP address, order information, payment information, payment history. Legal basis: we have made an assessment and found that our customer service is a necessary function for us to be able to help our customers. To be able to do this, personal data about the customer is necessary. Our interest in this regard is therefore considered a legitimate interest.
- Communication through our newsletter. When you register for our newsletter, you agree to receive further digital communications from Frösö Handtryck Scandinavia AB. You will receive updates on new products, special invitations to our events, stories and exclusive offers. To unsubscribe from our mailing list - click the "Unsubscribe from this list" link at the bottom of our emails. Personal data: Name, email address, country of residence, IP address, order information. Legal basis: Consent.
- Optimizing the user experience and digital marketing. When you browse our website, we collect information about your actions on our website via cookies. We use this information to provide you with a better shopping experience, to allow us to analyze traffic and behavior on our website, and to personalize and make our recommendations and digital marketing more effective. See the section on Cookies for information on how to opt out of this tracking. Personal data: Country of residence, IP address, order information, activities on the website. Legal basis: Consent.
YOUR RIGHTS
You have the right to request access to the personal data we store about you. We always strive to be transparent with how we process your personal data. If you want to gain a deeper insight into which personal data we process about you, you have the right to access that information.
You have the right to have incorrect information corrected.
You have the right to have your personal data corrected if it is incorrectly entered. You also have the right to have incomplete personal data supplemented if it is incomplete.
You have the right to request that the processing of your personal data be restricted.
You have the right to request that personal data that we process be limited and that future processing be limited to certain purposes.
You have the right to request that your personal data be deleted. You have the right to request that your personal data be deleted. Please note that we may be forced to decline your requests to delete your personal data if there are legal obligations that prevent us. These obligations are based on the Accounting Act, tax regulations, banking laws and the Consumer Purchase Act. For all inquiries about personal data, please send your request via e-mail to info@frosohandtryck.se or call us on +46 63 434 40. Please note that if you refuse us to handle certain personal data, we may have to decline your purchase order.
COOKIES
We use cookies on our website to give you a better shopping experience, and to allow us to analyze traffic and behavior on our website and to personalize and make our recommendations and digital marketing more effective. We do not use cookies to store personal information or to share it with third parties that you have not consented to.
We use third-party cookies to collect statistics in analytical tools such as Google Analytics Inc. This means that data about your use of our website will be transferred to the aforementioned companies. If you have given your consent, these cookies will be stored for a maximum of 24 months. Frösö Handtryck Scandinavia AB may also use third-party cookies, such as Facebook, to deliver targeted information that we consider valuable, based on your previous activity on our website. This means that certain information about your use of our website is transferred to Facebook Inc. The information that we share with third-party companies does not include any personal information such as name, email address or phone number.
If you do not accept Frösö Handtryck Scandinavia AB's use of cookies on our website, you can configure your browser settings to prevent it from accepting cookies. You can determine the use and scope of all cookies in your browser settings. You can set your computer so that every time a cookie is placed, you are notified, or you can turn off all cookies via your browser and delete all existing cookies. In the help function of your browser, you can learn how to change or update your cookies correctly - this depends on which browser you use. We would like to point out that this is considered a computer setting and these settings only apply to the computer where it is done. If you use more than one device, the settings must be made on each device. You can always choose which cookies you want to block in your browser. Please note that if you change your cookie settings, your user experience at www.frosohandtryck.se may be affected.
Our checkout solutions are provided by: Klarna (Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden). They use cookies to offer you the best possible, tailored, online experience when you use Klarna's checkout. The exact information and the purposes for which it is used can be found here: https://www.klarna.com/uk/privacy-policy/This page was last updated on 20/2/2020
The Swedish Data Protection Authority's explanation
The central part of the data protection regulation is the 99 articles. These include 173 considerations (reasons). The reasons can be found in the first part of the regulation. On this page, we have highlighted that part. You can find the articles of the Data Protection Regulation here:
The European Parliament and the Council of the European Union have adopted this Regulation, having regard to the Treaty on the Functioning of the European Union, and in particular Article 16, having regard to the proposal from the European Commission, having regard to the transmission of the draft legislative act to the national parliaments, having regard to the opinion of the European Economic and Social Committee ( OJ C 229, 31.7.2012, p. 90.), taking into account the opinion of the Committee of the Regions (OJ C 391, 18.12.2012, p. 127.), in accordance with the ordinary legislative procedure*, and for the following reasons:
* Position of the European Parliament of 12 March 2014 (not yet published in the Official Journal) and Council position at first reading of 8 April 2016 (not yet published in the Official Journal). Position of the European Parliament of 14 April 2016.
(1)
The protection of natural persons in the processing of personal data is a fundamental right. Article 8(1) of the Charter of Fundamental Rights of the European Union (hereinafter referred to as the Charter) and Article 16(1) of the Treaty on the Functioning of the European Union (TFEU) provide that everyone has the right to the protection of the personal data concerning him or her.
(2)
The principles and rules for the protection of natural persons in the processing of their personal data should, regardless of their nationality or residence, respect their fundamental rights and freedoms, in particular their right to the protection of personal data. The purpose of this Regulation is to contribute to the creation of an area of freedom, security and justice and an economic union, to economic and social progress, to the strengthening and convergence of the economies within the internal market and to the well-being of natural persons.
(3)
Directive 95/46/EC of the European Parliament and of the Council (4) aims to harmonize the protection of the fundamental rights and freedoms of natural persons in the processing of personal data and to ensure the free flow of personal data between Member States.
(4)
The processing of personal data should be designed so that it serves people. The right to protection of personal data is not an absolute right; it must be understood based on its role in society and weighed against other fundamental rights in accordance with the principle of proportionality. This Regulation respects all fundamental rights and observes the freedoms and principles recognized in the Charter, as set out in the Treaties, in particular protection of private and family life, residence and communications, protection of personal data, freedom of thought, freedom of conscience and religion, freedom of expression and information, freedom of business, the right to an effective remedy and an impartial court, and cultural, religious and linguistic diversity.
(5)
The economic and social integration brought about by the single market has led to a significant increase in cross-border flows of personal data. The exchange of personal data between public and private actors, including natural persons, associations and companies, across the Union has increased. National authorities in the Member States are called upon by Union law to cooperate and exchange personal data in order to be able to fulfill their tasks or perform tasks for an authority located in another Member State.